Events that do not trigger will not show up in the Log widget on your site. If you are experiencing this problem, make that you have checked the following things.


  1. Have you saved the event that you are working on? Events must be saved in the event editor before they can be tested in the development mode.
  2. Do you have a trigger for your event? All events need to be configured with one trigger in order to run on your site.
  3. Have you added a condition to restrict your event? Incorrectly configured conditions can prevent your event from triggering.
  4. Are you testing in development or live mode? You must push your event to live before it will be publicly available on your site. If you wish to test your event before that, use the Dev mode bookmarklet.

If you still have problems after completing the steps above, please contact APSIS Client Care for further investigation.


Further reading:

Creating your first Events