Segments of your customers are created in its own view. It is created separately as the segments are applicable across all your apps.  Segments are created based on the existing data available in Profile Cloud and eventually to be used across all your channels.

View your segments and audience

  1. Click on the segmentation app under the category “Enrich” in the navigation bar.
  2. Click on the tab “Segments”. A list of all your already created segments will be shown.

  3. The number of profiles that fits the segment will be shown. This is sampled data based on the last 2500 active profiles. Please note that if you include rules in your segment that are based on time, for example, “non-active user last 3 months“ the preview will show skewed numbers as the estimation is based on the last 2500 active users.